The Service

The Service for Students with Disabilities and SLD, within the framework of the Right to Higher Education, offers support activities for students with disabilities and learning disorders from the moment they are admitted to the University and throughout their studies.

The aim of the Service is to ensure equal learning opportunities by identifying and planning with each student the steps to be taken to allow them to study and take exams as effectively as possible.

The Head of the Service is Milena Romagnoli (ASES - Right to Higher Education Unit).

Prof. Cristina Demaria is the Rector Delegate for integration and support for students with disabilities, and the Delegate for equality, inclusion and diversity.

General Principles


Equality: The Service is committed to ensuring a level playing field and equal treatment in the provision of services to all students with SLD and disabilities, including temporary ones.

Impartiality: The Service adheres to the principles of objectivity, neutrality and impartiality in assessing the needs and requests of students who apply to the office and the services it can provide them.

Continuity: Students are guaranteed a regular delivery of services in terms of reception, information and mediation with teachers.

Participation: The Service is committed to promoting and fostering the active participation and involvement of students who seek its support through clear information, the sharing of individualised projects, and surveys to assess their level of satisfaction.

Efficiency and effectiveness: The Service pursues the continuous improvement of services and resources, ensuring they are managed efficiently and effectively by adopting the management, organisational, procedural and technological solutions deemed most functional to the inclusion of students with disabilities or SLD.

Autonomy: The Service is committed to promoting the greatest possible student autonomy in all areas related to university life.

Inclusiveness: The Service is committed to promoting the inclusion of students with disabilities and with SLD in the university community by raising awareness on the issue, setting up intra- and extra-university networks, and implementing measures to favour accessible locations and teaching methods. In order to achieve this objective, the Service continuously seeks and shares good practices, i.e. measures that prove effective solutions to particular needs and can therefore be disseminated among students, teachers and professional staff.

Customisation: The Service undertakes to guarantee every enrolled student a personalised assessment of his or her needs and to adopt the solutions best suited to his or her personal characteristics, within the framework of the rights and duties associated with the role of student.